Policies
Shipping & policy
Shipping
- UAE orders ship within 1–2 business days from Dubai.
- Free standard shipping on orders over AED 300.
- Orders under AED 300 incur a flat AED 25 shipping fee.
- International shipping available on request — contact us.
Returns & refunds
- All purchased products are non-refundable.
- Sales are final once the order is placed. We do not offer returns, exchanges, or refunds.
- Please check product details (size, material, finish) carefully before adding to bag and completing checkout.
- If your order arrives damaged or incorrect, contact us within 48 hours at hello@alyastore.co with photos so we can help.
Payments
- Apple Pay on supported devices and browsers.
- Tabby — four interest-free installments on eligible orders.
- Visa and Mastercard debit / credit cards.